As a reminder:
We will never ask for personal or Account information to be submitted via e-mail.
We will never provide personal information, such as an online account password, via e-mail.
If you call First State Bank or receive a call from First State Bank, please remember we will never ask you to provide us with your online account password.
If you ever receive an e-mail that appears to be from First State Bank asking you for personal information such as your social security number or Account number, please do not respond to the e-mail. Instead, please call us immediately at 1-501-676-3106.
Any e-mails sent from First State Bank, including Customer service e-mails and new product offers, are informational and will never request that personal information be sent via e-mail.
The only way to communicate securely online is via our Bank Services -> Message Center while properly logged into your online account.
E-mail hoaxes are becoming commonplace on the Internet. If you receive an e-mail that you suspect is not from a legitimate source, you should look for punctuation errors, misspelled words, or grammatical errors that may be included in the message. These are examples of common mistakes that may be included in an e-mail hoax, and may help confirm the message is a hoax.
If you suspect that you have received a hoax e-mail that appears to be from First State Bank, do not click on any links that may be embedded in the message. Instead, please call us immediately at 1-501-676-3106, and after speaking with us delete the e-mail.
A secured Web site can be identified by an image of a padlock at the bottom of your browser window and a Web address that starts with "https" instead of "http". You will always see these on our Online Banking website, beginning with the User Sign-on page.
For your added protection, there are many products available including personal firewalls and virus protection software that you may be interested in purchasing and installing on your computer. We encourage you to always have active, up-to-date antivirus protection on your computers.
Finally, report any suspected fraudulent activity to First State Bank as soon as you spot it. The sooner we know about it the faster we can help.