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Mobile Banking
with First State Bank
What is it?
Mobile Banking
is a convenient way to bank while on the go.
Account information can be accessed through your
smart phone.
How
does it work?
Go to the main website –
www.firststatebk.com
and click on the Online Banking login.
The system will detect the connection is through
a mobile device and will redirect the phone to a secure
session with a scaled down login page for authenticating
the login session.
What
can I do through
Mobile Banking?
Mobile Banking
is designed for the customer to view account
balances, debits, credits, to transfer funds between
accounts and to submit bill payments to existing payees.
(New payees may not be setup through
Mobile Banking).
How
do I navigate?
Navigation is the same as First
State Bank’s Online Banking navigation.
Smart phones may vary in the layout and function
of the keys.
It is not possible to give a complete tutorial to
match up to each specific device.
What
if someone gets my phone?
Do they have access to my accounts?
No account information is retained
on the phone.
During login a secure 128 bit encrypted “session
cookie” is created to keep the information protected.
Once logged off (or session times out due to
inactivity) a new session must be initiated in order to
access secure account pages.
First State Bank Online Banking rules also apply
to Mobile Banking.
User IDs and Passwords
should not be
written down, stored in phone, stored in computer or
given to others.
Someone
sent a text message to my phone telling me to verify my
credentials on my account.
What should I do?
Do not
respond to the message.
SMS texting is a fraudulent activity to lure
personal and account information from individuals.
First State Bank will
never
request this type of information through an email or SMS
text message.
If such a message is received please call the
bank directly and ask to speak with a Customer Service
Representative.
What about check
images?
Check images are not available on a
mobile device.
Phone requirements:
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