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First State Bank   First State Bank of Fayetville, Carlisle, Gurdon, Lonoke, Heber Springs. Springdale
   
 

FAQs ON BANKING

Q Are First State Bank deposit accounts FDIC insured?
A Yes! All deposit accounts at First State Bank are insured by the FDIC.  For current coverage terms and limits please go to www.fdic.gov 

Q How do I set up Direct Deposit of my payroll check?
A After you have established a First State Bank deposit account, you will receive our routing and transit numbers and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources department or payroll department at your company, and your direct deposit will usually begin within thirty days.

Q Can I get information about my account by phone?
A Yes! Use ANYTIME INFOLINE to monitor your account's activity 24 hours a day.

  501-676-6611 (Lonoke)

870-552-7575 (Carlisle)

870-353-4545 (Gurdon)

479-251-8901 (Fayetteville)

501-250-8484 (Heber Springs)

Account information is available 24 hours a day, 7 days a week with our Anytime Infoline, from any touch tone phone you can obtain information on your account balance, account activity, checks paid, last deposits, loan information, and much more.

Q Can businesses have accounts at First State Bank?
A Absolutely! We have an account specifically designed to fit our business customer's needs. Please see our products and services page or contact a Customer Service Representative at one of our locations for further details.

Q How safe is my information?
A We use the best available technology in security, firewalls, and encryption. Your accounts and our computer system are not located on the Internet or Web. They are only accessed from behind a firewall.

Q I keep hearing a lot about encryption? What exactly is it, and why does it make everything more secure?
A Encryption is basically a way to rewrite something in a code, which can then be decoded later with the right key. The encryption we use employs a mathematical process for the key which is made up of a certain number of bits (hence, 128-bit encryption). The higher the number of bits, the better the encryption.
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