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FAQs
ON BANKING
Q
Are First State Bank deposit
accounts FDIC insured?
A Yes!
All deposit accounts at First State Bank are
insured by the FDIC up to $100,000.00.
Q
How do I set up Direct Deposit of my payroll check?
A After you have established
a First State Bank deposit account, you will
receive our routing and transit numbers and your account
number. If your employer participates in a direct deposit
program, simply provide this information to the human
resources department or payroll department at your company,
and your direct deposit will usually begin within thirty
days.
Q Can I get information
about my account by phone?
A Yes! Use ANYTIME INFOLINE
to monitor your account's activity 24 hours a day.
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Dial
501-676-6611 (Lonoke area)
Dial 870-552-7575 (Carlisle Area)
Dial 870-353-4545 (Gurdon Area)
Dial 479-251-8901 (Fayetteville Area) |
Account
information is available 24 hours a day, 7 days a week
with AnyTime Infoline, from any touch tone phone you
can obtain information on your account balance, account
activity, checks paid, last deposits, loan information,
and much more.
Q Can businesses have accounts
at First State Bank?
A Absolutely! We have an
account specifically designed to fit our business customer's
needs. Please see our products and services page or
contact a Customer Service Representative at one of
our locations for further details.
Q How safe is my information?
A We use the best available
technology in security, firewalls, and encryption. Your
accounts and our computer system are not located on
the Internet or Web. They are only accessed from behind
a firewall.
Q I keep hearing a lot
about encryption? What exactly is it, and why does it
make everything more secure?
A Encryption is basically
a way to rewrite something in a code, which can then
be decoded later with the right key. The encryption
we use employs a mathematical process for the key which
is made up of a certain number of bits (hence, 128-bit
encryption). The higher the number of bits, the better
the encryption.
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